---
title: I am unable to receive the OTP SMS code, can it be sent to an email address?
description: I am unable to receive the OTP SMS code, can it be sent to an email address?
---

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June 6, 2025

# I am unable to receive the OTP SMS code, can it be sent to an email address?

Unfortunately, in this moment we cannot enable a User to access the Direct Booking Tools dashboard by sending an OTP code via email.

All user requests for DBT dashboard access requires:

- First Name
- Last Name
- Email Address
- Cell phone for SMS tex - this is required

  We will notify all users when we have an expanded dashboard access options for OTP or 2 Factor Authentication.

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