---
title: General | Knowledge Base
description: General
---

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1. [Knowledge Base](https://support.directbookingtools.com/)
2. [General](https://support.directbookingtools.com/general)

# General

## Dashboard Access

- [I am not getting the password reset email. How can I resolve this?](https://support.directbookingtools.com/i-am-not-getting-the-password-reset-email.-how-can-i-resolve-this)
- [How do I reset my password?](https://support.directbookingtools.com/how-do-i-reset-my-password)

## Marketing

- [How do I optimize my OTA listings to help build my brand?](https://support.directbookingtools.com/how-do-i-optimize-my-ota-listings-to-help-build-my-brand)

## Code Insertion

- [How can we confirm if the script is installed correctly on our website?](https://support.directbookingtools.com/how-can-we-confirm-if-the-script-is-installed-correctly-on-our-website)

## Support

- [We have a Bizcor website and cannot find where to add the script to our website. Can you help?](https://support.directbookingtools.com/we-have-a-bizcor-website-and-cannot-find-where-to-add-the-script-to-our-website.-can-you-help)
- [We are getting reports mobile users are not seeing the PCT widget. What can we do for this?](https://support.directbookingtools.com/we-are-getting-reports-mobile-users-are-not-seeing-the-pct-widget.-what-can-we-do-for-this)
- [How do I request support?](https://support.directbookingtools.com/how-do-i-request-support)

- [General](https://support.directbookingtools.com/general#main-content)

    - [Dashboard Access](https://support.directbookingtools.com/general#dashboard-access)
    - [Marketing](https://support.directbookingtools.com/general#marketing)
    - [Code Insertion](https://support.directbookingtools.com/general#code-insertion)
    - [Support](https://support.directbookingtools.com/general#support)
- [Troubleshooting](https://support.directbookingtools.com/troubleshooting#main-content)

    - [Tool Designer](https://support.directbookingtools.com/troubleshooting#tool-designer)
    - [Escalating Support](https://support.directbookingtools.com/troubleshooting#escalating-support)
- [Account Access](https://support.directbookingtools.com/account-access#main-content)

    - [Users](https://support.directbookingtools.com/account-access#users)
    - [Analytics](https://support.directbookingtools.com/account-access#analytics)
- [Properties Settings](https://support.directbookingtools.com/properties-settings#main-content)

    - [Add/Edit Properties](https://support.directbookingtools.com/properties-settings#add-edit-properties)
- [Price Comparison Tool](https://support.directbookingtools.com/price-comparison-tool#main-content)

    - [Property Settings](https://support.directbookingtools.com/price-comparison-tool#property-settings)
    - [Troubleshooting](https://support.directbookingtools.com/price-comparison-tool#troubleshooting)
    - [Tool Designer](https://support.directbookingtools.com/price-comparison-tool#tool-designer)
    - [Code Insertion](https://support.directbookingtools.com/price-comparison-tool#code-insertion)
- [Cart Saver Tool](https://support.directbookingtools.com/cart-saver-tool#main-content)

    - [Tool Designer](https://support.directbookingtools.com/cart-saver-tool#tool-designer)
    - [Cart Abandonment](https://support.directbookingtools.com/cart-saver-tool#cart-abandonment)
- [Analytics](https://support.directbookingtools.com/analytics#main-content)

    - [DBT Dashboard](https://support.directbookingtools.com/analytics#dbt-dashboard)
    - [Forward Looking Demand](https://support.directbookingtools.com/analytics#forward-looking-demand)
    - [Rate Parity Monitoring](https://support.directbookingtools.com/analytics#rate-parity-monitoring)
    - [Tracking](https://support.directbookingtools.com/analytics#tracking)
- [Notifications](https://support.directbookingtools.com/notifications#main-content)

    - [Users](https://support.directbookingtools.com/notifications#users)
    - [Reports](https://support.directbookingtools.com/notifications#reports)
- [Billing](https://support.directbookingtools.com/billing#main-content)

    - [Change Billing](https://support.directbookingtools.com/billing#change-billing)
    - [Cancel Account](https://support.directbookingtools.com/billing#cancel-account)
    - [Subscription](https://support.directbookingtools.com/billing#subscription)

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